Personal Finance: Consumer rights and responsibilities

Which of the following is NOT a consumer responsibility?a.Accepting unsatisfactory goods and services without complaint.b.Following directions for proper and safe use of products.c.Making careful choices from the wide variety of goods and services available.d.Seeking out information and using it to make intelligent decisions. A
The right to safety includes protection against the sale and distribution of dangerous goods and services. T
By using your right to voice your concerns about a product or service you are:a.ensuring your basic needs are met.b.letting businesses know what you like and dislike.c.being a nuisance to businesses and government agencies.d.ensuring honesty and fairness in the marketplace. B
The responsibility associated with the right for product safety is a.to investigate the store’s reputation for honesty.b.to compare and select the best quality product.c.to speak out on issues that are of concern.d.to use the product as directed by the manufacturer. D
When product-related safety problems occur, consumers have a responsibility to ____.a.discard the productb.report the problem to the seller and the manufacturerc.sue the sellerd.demand a full refund b.report the problem to the seller and the manufacturer
Consumers have the right to be protected against false and misleading information about goods and services. T
Advertising is NOT a good way to find harmful information about a product becausea.it is not endorsed by the government.b.there are no regulations to control what is said.c.only favorable information is likely to appear.d.it is the most available source of information. C
Laws that prohibit monopolies and encourage competition are protecting the consumers right ofa.redress.c.safety.b.choice.d.voice. B
When you are dissatisfied with a product or service, filing a lawsuit is the fastest, most direct way to get action. F
An informed consumer knows what resources are available and where to find information on goods and services and legislation. T
Accurate information about products and services is required in order to protect the consumer’s right to know. T
Consumers have certain rights that do NOT carry corresponding responsibilities. F
Which of the following is NOT a consumer right?a.Being heard.b.Being informed.c.Low prices.d.Safety and choice. C
The best way to get satisfaction and value for your dollars is to ____.a.research products and services before buyingb.buy the same products your friends buyc.rely on product advertising and warrantiesd.look for product endorsements from government A

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