MIS Chapter 1 – MC

competitive intelligence which of the following is not considered a core driver of the information age
variables which of the following is not considered a core driver of the information age
data which of the following is considered a core driver of the information age
all of these which of the following is considered a core driver of the information age – information, business intelligence, knowledge
information technology is everywhere in business why do students need to study information technology
all of these why do students need to study information technology – information technology is everywhere in business, information technology is frequently discussed in business, information technology is frequently used in organizations
fact what is the confirmation or validation of an event or object
information age the age we live in has infinite quantities of facts that are widely available to anyone who can use a computer; what age is this statement referring to
Amazon which of the following is not a technology company but used technology to revamp the business process of selling books
Netflix which of the following is not a technology company but used technology to revamp the business process of renting videos
Zappos which of the following is not a technology company but used technology to revamp the business process of selling shoes
raw facts that describe the characteristics of an event or object what is data
data converted into a meaningful and useful context what is information
information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making what is business intelligence
skills, experience, and expertise, coupled with information and intelligence, that create a person’s intellectual resources what is knowledge
best-selling item by month which of the following is considered information
quantity sold which of the following is considered data
Craig Newmark is customer number 15467 Cheryl Steffan is the operations manager for Nature’s Bread Company, which specializes in providing natural products for health-conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company’s profitability and forecast production for the next day. Which of the following is an example of a piece of data Cheryl would be using to successfully perform her job?
best-selling product by day Cheryl Steffan is the operations manager for Nature’s Bread Company, which specializes in providing natural products for health-conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company’s profitability and forecast production for the next day. Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?
best-selling product changes when Tony, the best baker, is working Cheryl Steffan is the operations manager for Nature’s Bread Company, which specializes in providing natural products for health-conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company’s profitability and forecast production for the next day. Which of the following is an example of knowledge that Cheryl would be using to successfully perform her job?
all of these data is useful for understanding individual sales, but to gain deeper insight into a business, data needs to be turned into information; which of the following offers an example of turning data into information – who are my best customers? what is my best-selling product? what is my worst-selling product?
what is my worst selling product? which of the following provides an example of information
who is customer number 12345XX? which of the following provides an example of data
all of these business intelligence is information collected from multiple sources; which of the following provides an example of a source that would be included in business intelligence – suppliers, customers, competitors
data, information, business intelligence, knowledge which of the following represents the core drives of the information age
Internet of Things which of the following is not a core driver of the information age
a data characteristic that stands for a value that changes or varies over time which of the following represents the definition of a variable
knowledge workers today’s workers are referred to as ____ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company
business intelligence what is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision
variables information is data converted into useful, meaningful context; what are data characteristics that change or vary over time
fact which of the below is the key term that defines the confirmation or validation of an event or object
information what is data converted into a meaningful and useful context
internet of things what is a world where interconnected, Internet-enabled devices or “things” can collect and share data without human intervention
machine to machine what refers to devices that connect directly to other devices
predictive analytics what extracts information from data and uses it to predict future trends and identify behavioral patterns
a world where interconnected, Internet-enabled devices or “things” can collect and share data without human intervention what is the Internet of Things
a series of devices that connect directly to other devices what is machine-to-machine
the extraction of information from data used to predict future trends and identify behavioral patterns what is predictive analytics
analytics what is the science of fact-based decision making
predictive analytics a big part of business intelligence, ____ extracts information from data and uses it to predict future trends and identify behavioral patterns
behavioral analytics what uses data about people’s behaviors to understand intent and predict future actions
machine-generated what data is created by a machine without human intervention
human-generated what data is data that humans, in interaction with computers, generate
machine-generated what type of structured data includes sensor data, point-of-sale data, and web log data
human-generated what type of structured data includes input data, click-stream data, or gaming data
all of these which of the following describes structured data – a defined length, type, and format; includes numbers, dates, or strings such as customer address; is typically stored in a relational database or spreadsheet
machine-to-machine (M2M) what refers to devices that connect directly to other devices
all of these what are the characteristics of unstructured data – does not follow a specified format; free-form text; emails, twitter tweets, and text messages
a defined length, type, and format which of the following does not describe unstructured data
emails, twitter tweets, and text messages which of the following does not describe structured data
a view of data at a particular moment in time a world where interconnected, Internet-enabled devices or “things” can collect and share data without human intervention
snapshot what is a view of data at a particular moment in time
big data what is a collection of large complex data sets that cannot be analyzed using traditional database methods and tools
a document containing data organized in a table, matrix, or graphical format allowing users to easily comprehend and understand information what is a report
a collection of large complex data sets, including structured and unstructured, that cannot be analyzed using traditional database methods and tools what is big data
static report what type of report is created based on data that does not change
dynamic report what type of report changes automatically during creation
static report what type of report can include a sales report from last year or salary report from five years ago
dynamic report what type of report can include updating daily stock market prices of the calculation of available inventory
by departments or functional areas how are the majority of companies today typically organized
interdependently between departments how does the text recommend that a company operate if it wants to be successful in the information age
payroll most companies are typically organized by departments or functional areas; which of the following is not a common department found in a company
all of these the sales department needs to rely on information from operations to understand ____ – inventory; customer orders; demand forecasts
human resources which of the following represents the department that maintains policies, plans, and procedures for the effective management of employees
operations management Greg works for Geneva Steel Corporation. Greg’s duties include managing the overall processes for the company and transforming the steel resources into goods. Which department would Greg most likely work in?
business operations information technology can enable departments to more efficiently and effectively perform their core ____
accounting the department within a company that records, measures, and reports monetary transactions is called ____
sales the department within a company that performs the function of selling goods or services is called ____
marketing the department within a company that supports the sales by planning, pricing, and promoting goods or services is called ____
finance which department tracks strategic financial issues, including money, banking, credit, investments, and assets
operations management which department manages the process of converting or transforming resources into goods or services
accounting which department records, measures, and reports monetary transactions
human resources which department maintains policies, and procedures for the effective management of employees
records, measures, and reports monetary transaction which activities belong in the accounting department
tracks strategic financial issues, including money, banking, credit, investments, and assets which activities belong in the finance department
supports the sales by planning, pricing, and promoting goods or services which activities belong in the marketing department
relies on information from operations to understand inventory, place orders, and forecast consumer demand which activities belong in the sales department
maintains policies, plans, and procedures for the effective management of employees which activities belong in the human resources department
manages the process of converting or transforming resources into goods or services which activities belong in the operations management department
promotion data, sales data, advertising data which data types are typically found in the marketing department
employee data, promotion data, vacation data which data types are typically found in the human resource department
investment data, monetary data, reporting data which data types are typically found in the finance department
transactional data, purchasing data, payroll data, tax data which data types are typically found in the accounting department
sales data, customer data, commission data, and customer support data which data types are typically found in the sales department
manufacturing data, distribution data, and production data which data types are typically found in the operations management department
interdependent which of the following represents the relationship between functional areas in a business
all of these which of the following represents the types of data commonly found in the accounting department – tax data, payroll data, transactional data
monetary data which of the following represents the types of data commonly found in the finance department
employee data which of the following represents the types of data commonly found in the human resource department
all of these which of the following represents the types of data commonly found in the sales department – customer data, sales report data, commission data
promotional data which of the following represents the types of data commonly found in the marketing department
production data which of the following represents the types of data commonly found in the operations management department
interdepartmentally the challenge that companies today sometimes have is that they are departmentalized and act independently of each other; one solution that can help a company work ____ includes management information systems
input, transform, output feedback is information that returns to its original transmitter and modifies the transmitter’s actions; what would the original transmitter include
all of these MIS is a business function; which of the following does MIS perform to help aid the company in decision making and problem solving – moves information about people; moves processes across the company to improve systems; moves information about products
input in terms of system thinking, what is data entered in a computer
feedback in terms of system thinking, what controls ensure correct processes
output in terms of system thinking, what is the resulting information from the computer program
output in terms of system thinking, what is the computer program that processes the data
data entered in a computer in terms of system thinking, what is input
the resulting information from the computer program in terms of system thinking, what is output
controls to ensure correct processes in terms of system thinking, what is feedback
the computer program that processes the data in terms of system thinking, what is process
the entire system a system is a collection of parts that link to achieve a common purpose; systems thinking is a way of monitoring ____
MIS is a valuable tool that can leverage the talents of people who know how to use and manage it effectively MIS can be an important enabler of business success and innovation; which of the below statements is accurate when referring to MIS
systems thinking what is a way of monitoring the entire system in a company, by viewing the multiple inputs being processed to produce outputs
MIS enables business success and innovation which of the following statements is true
all of these what is the name of a company’s internal computer department – management information systems; information systems; information technology
goods what are material items or products that customer’s will buy to satisfy a want or need
services what are tasks performed by people that customer’s will buy to satisfy a want or need
production what is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services
productivity what is the rate at which goods and services are produced based upon total output given total inputs
material items or products that customer’s will buy to satisfy a want or need what are goods
tasks performed by people that customer’s will buy to satisfy a want or need what are services
the process where a business takes raw materials and processes them or converts them into a finished product for tis good or services what is production
the rate at which goods and services are produced based upon total output given total inputs productivity
goods cars, groceries, and clothing belong in which category
services teaching, waiting tables, and cutting hair belong in which category
all of these which of the following is considered a good – cars, groceries, clothing
all of these which of the following is considered a service – teaching, waiting tables, cutting hair
cars which of the following is considered a good
cutting hair which of the following is considered a service
milk and eggs which of the following is considered a good
all of these which of the following is considered a service – selling groceries, managing a team, cutting hair
input the lettuce, tomatoes, patty, bun, and ketchup are included in which category of making a hamburger
process cooking a patty and putting the ingredients together are included in which category of making a hamburger
output the actual hamburger is included in which category of making a hamburger
increase in productivity, increase in profits assume you are in the business of producing and selling hamburgers; if you could produce more hamburgers with the same input, what would happen to your productivity and profits assuming the price of your hamburgers remains the same
increase in productivity, increase in profits assume you are in the business of producing and selling t-shirts; if you could product more t-shirts with the same input, what would happen to your productivity and profits assuming the price of your t-shirts remains the same
increase in productivity, increase in profits assume you are in the business of producing and selling cars; if you could produce more cars with the same input, what would happen to your productivity and profits assuming the price of your cars remains the same
input, process, output, and feedback which four elements are included in systems thinking
management information system MIS is a business function, like accounting or sales, which moves information about people, products, and processes across the company to facilitate decision making and problem solving; what does MIS stand for
feedback Shelby Black runs a very successful hair salon in downtown Los Angeles. One of Shelby’s tasks is to input positive and negative customer reviews into her computer system. What type of information is Shelby gathering?
a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part which of the following provides an accurate definition of systems thinking
the dirty clothes, water, and detergent if you were thinking about a washing machine as a system which of the following represents the inputs
the wash and rinse cycle if you were thinking about a washing machine as a system, which of the following represents the process
the light indicating that the washer is off balance and has stopped if you were thinking about a washing machine as a system, which of the following represents the feedback
the clean clothes if you were thinking about a washing machine as a system, which of the following represents the outputs
the uncooked food if you were thinking about an oven as a system, which of the following represents the input
the cooked food if you were thinking about an oven as a system, which of the following represents the output
the oven running at 350 degrees for 20 minutes if you were thinking about an oven as a system, which of the following represents the process
the light indicating that the oven has reached the preheated temperature if you were thinking about an oven as a system, which of the following represents the feedback
the DVD player, DVD movie, speakers, TV, and electricity if you were thinking about a home theatre system, which of the following represents the inputs
playing the movie including the audio through the speakers and the video on the TV if you were thinking about a home theatre system, which of the following represents the outputs
spinning the disk to play, pause, rewind, or fast forward if you were thinking about a home theater system, which of the following represents the process
a message stating that the disk is dirty and cannot be played if you were thinking about a home theater system, which of the following represents the feedback
transactional data, purchasing data, payroll data, tax data

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